Returns & Exchanges
At Nomad Watch Works, we want you to be completely satisfied with your purchase. If your new watch strap doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Ensure the item is in its original, unworn condition with all packaging intact to qualify for a full refund.
Ship the Item
Mail your package using a trackable shipping service to the return address provided by our customer service team.
Receive Your Refund
Once we inspect and approve your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing